Responsible gambling

Responsible Gaming

At Blue Mountain Casino, we care about our players' well-being and provide resources to help them manage their gaming habits responsibly.

Setting Limits: A Safe Bet for You

• Set daily, weekly or monthly deposit limits to control your spending.
• Wager limits can also be set to cap the total amount you wager per session or timeframe.
• Session time limits allow automatic logout after a predefined playing period.
• Reality checks remind you of your playtime every 30/60/90 minutes.

Time-Outs and Self-Exclusion

• Take temporary breaks from gaming with Time-Outs, ranging from 24 hours to 6 months.
• Self-exclude for 6 months, 1 year or permanently – this will lock your account, preventing any further gameplay.

Account Activity Statements: Keeping Track of Your Play

Detailed transaction and gameplay history is available for download. This helps you monitor your progress and identify areas where you may need to adjust your gaming habits.

Helping Hand Resources

• ConnexOntario
• Problem Gambling Institute of Ontario
• Gamblers Anonymous Canada
• BeGambleAware
• GamCare

We encourage you to take a closer look at these resources and use them if needed. We're committed to providing a safe gaming environment for our players.

Protecting You, Protecting Ourselves

Blue Mountain Casino is dedicated to maintaining the highest standards of responsible gaming practices. Our trained support team is available 24/7 should you require assistance or need guidance on managing your gaming habits.